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e-Banking login Hòfi Vidanova
e-Banking login Hòfi Vidanova
e-Banking login Hòfi Vidanova
Notice # 2023-010 | 11-Feb-2023

Update 3

Yes, we are done…! Hard work pays off

New Internet- & Mobile Banking

Dear clients,

After 20 hours implementation, we are finally done and much earlier than announced. We are pleased to inform you that our new Internet- & Mobile Banking system is LIVE…! We invite you to login and enjoy the new experience.

Now that we have successfully upgraded our Internet- & Mobile Banking system, in phase 2 (this coming week) we will enable biometrics for FaceID and Fingerprint. When done, we will send a final update to announce hereto.

 You don’t have our Vidanova Mobile Banking app yet, click on your app store and download our app:

More details will follow during the upcoming days; we kindly request you to follow our social media for further developments.

For any additional question and/or inquiry, please contact us at [email protected] or at +5999-732-2900 / 1-800-358-8902 (during office hours).

Regards,

Management Vidanova Bank N.V.

Follow us:
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#VidanovaBank #MoreThanJustABank #UnDeseo #EenWens #OneWish

More news

Notice # 2023-027 | 28-Sep-2023

Upcoming File Update – Action Required

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Notice # 2023-026 | 27-Sep-2023

ATM “Schottegatweg Oost” Out-of-Service

  Dear client, Please be informed that our ATM at our branch (Schottegatweg Oost) will be out-of-service tomorrow Thursday September 28th, 2023 from 08:00 till 16:00. You can visit our other ATM's or visit our branch. We apologize for any inconvenience.
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Notice # 2023-025 | 26-Sep-2023

ATM “Schottegatweg Oost” Out-of-Service

  Dear client, Please be informed that our ATM at our branch (Schottegatweg Oost) will be out-of-service tomorrow Wednesday September 27th, 2023 from 08:00 till 16:00. You can visit our other ATM's or visit our branch. We apologize for any inconvenience this.
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Notice # 2023-024 | 22-Sep-2023

System Maintenance Friday September 22nd, 2023

  Dear client, As part of our ongoing commitment providing first-class service to all our customers, please be advised that we have scheduled a system maintenance on the following date(s): Starting Friday September 22nd, 2023 at 23:00 AST (GMT -04:00).
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Notice # 2023-023 | 20-Sep-2023

Temporary Closure for Remodeling

  Dear Valued Customers, We are excited to announce that we will be undergoing a significant remodeling at our branch to provide you with an even better banking experience. To ensure the safety of our customers and staff during this.
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Notice # 2023-022 | 06-Sep-2023

Upcoming File Update – Action Required

  Dear client, At Vidanova Bank we continuously strive to improve our services to better serve your needs. In line with this, we are initiating a comprehensive update of our files and records. To ensure that your account remains in.
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Notice # 2023-020 | 24-Jul-2023

System Maintenance Tuesday July 25th, 2023

  Dear client, As part of our ongoing commitment providing first-class service to all our customers, please be advised that we have scheduled a system maintenance on the following date(s): Starting Tuesday July 25th, 2023 at 22:00 AST (GMT -04:00).
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Notice # 2023-019 | 23-Jun-2023

System Maintenance Friday June 23rd, 2023

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Notice # 2023-018 | 05-May-2023

New POS Settlement System

Dear client, We would like to inform you that in the 3rd week of May-2023, there will be a change to the daily settlement transaction postings that appears on your settlement account statement. For every debit card transaction (except from.
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Notice # 2023-017 | 18-Apr-2023

Technical Issues Vidanova e-Banking ~ RESOLVED

Dear client, Our system is back to normal and now you can upload/download file(s) as usual. Again, we apologize for any inconvenience this may have caused. For any additional question and/or inquiry, please contact us at customersup[email protected] or at +5999-732-2900 / 1-800-358-8902.
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Notice # 2023-016 | 17-Apr-2023

Technical Issues Vidanova e-Banking

Dear client, As of this morning, we are experiencing technical issues with our internet banking. The affected features/options are: Download Cyber Receipt; Download Multiple Statements; Transactions File Upload (Commercial use); Upload Beneficiary Picture(s); Upload Profile Picture; We are working hard.
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Notice # 2023-015 | 13-Apr-2023

System Maintenance Friday April 14th, 2023

Dear client, As part of our ongoing commitment providing first-class service to all our customers, please be advised that we have scheduled a system maintenance on the following date(s): Starting Friday April 14th, 2023 at 21:00 AST (GMT -04:00) ending.
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Notice # 2023-014 | 06-Apr-2023

Wire/International Transfer Requires Invoice

Wire/International Transfer Requires Invoice Dear clients, With reference to notice # 2013-013, we would like to remind you that for wire/international transfers, a detailed reference is required (not just an invoice/reference number, but also what you are paying; example “INVOICE 12345.
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Notice # 2023-013 | 03-Mar-2023

How to make a Wire/International Transfer

How to make a Wire/International Transfer Dear clients, In order to expedite payment instructions and to comply with FATF rules and straight through processing of payments, we kindly request you to observe the following parties in your instructions to our.
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Notice # 2023-011 | 15-Feb-2023

Adjusted Opening Hours

Our biggest wish? A Felis Karnaval! Please note that on February 17th and February 21st we will CLOSE for business at 2 PM. #VidanovaBank #MoreThanJustABank #UnDeseo #EenWens #OneWish
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Notice # 2023-009 | 10-Feb-2023

System Back Up | e-Banking Remains Down

Dear clients, Our systems are back up and running while Internet- & Mobile Banking remains down till Sunday February 12th, 2023 @ 08:00 as per our notice # 2023-006. We apologies for the inconvenience this may have caused. Restored systems:.
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Notice # 2023-008 | 10-Feb-2023

Unscheduled System Down

Dear clients, With reference to notice # 2023-006, all of our systems are currently down and unavailable until further notice. Affected systems: • ATM Terminals; • POS Terminals; • Mastercard Debit Cards; More details will follow during the upcoming days;.
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Notice # 2023-006 | 07-Feb-2023

New Vidanova Internet- & Mobile Banking [Update 2]

Update 2 It's happening this weekend... New Internet- & Mobile Banking   More details will follow during the upcoming days; we kindly request you to follow our social media for further developments. For any additional question and/or inquiry, please contact.
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Notice # 2023-005 | 01-Feb-2023

New Vidanova Internet- & Mobile Banking [Update 1]

Update 1 We need more time 🕓 Dear clients, Details matter, it's worth waiting to get it right. With reference to notice # 2023-003, we hereby would like to inform you that we need more time to prepare for the.
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Notice # 2023-004 | 30-Jan-2023

Deactivation old SFT Maestro Cards

Reminder...! Dear clients, As per notice # 2021-033, the old SFT Maestro card will be deactivated on: January 31st, 2023 After January 31st, 2023, you can only use your Vidanova Bank Mastercard Debit card. Please note the following: If you.
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Notice # 2023-003 | 25-Jan-2023

New Vidanova Internet- & Mobile Banking

Dear clients, We hereby would like to inform you that early next month we will be launching our new internet- & mobile banking for a new e-Banking experience. After several hard-working months with extensive testing of our new internet- &.
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Notice # 2023-001 | 04-Jan-2023

Deactivation old SFT Maestro Cards

Dear clients, As per notice # 2021-033, the old SFT Maestro card will be deactivated on: January 31st, 2023 After January 31st, 2023, you can only use your Vidanova Bank Mastercard Debit card. Please note the following: If you already.
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A great World Cup? You wish…

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Notice # 2022-036 | 16-Nov-2022

Email/Push/Secure Message Notification sent Erroneously

Dear client, Earlier today, to be exact @ 11:27, you received an email- and/or a push notification and/or a Secure Message with subject "Balance above/below alert" erroneously from our test system, please disregard this notification. The balance provided is not.
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Notice # 2022-034 | 02-Nov-2022

Vidanova Bank Mastercard Debit Card EMV-Chip In Stock

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Notice # 2022-032 | 14-Oct-2022

System Maintenance Friday October 14th, 2022

Dear client, As part of our ongoing commitment providing first-class service to all our customers, please be advised that we have scheduled a system maintenance on the following date(s): Starting Friday October 14th, 2022 at 21:00 AST (GMT -04:00) ending.
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Notice # 2022-031 | 03-Oct-2022

Vidanova Bank Mastercard Debit Card EMV-Chip Shortage

Dear client, As you may have noticed through the media, Vidanova Bank was also affected by the global shortage of chips and have been waiting for the past 9 months. Meanwhile our new Mastercard Debit Cards are in production and.
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Notice # 2022-030 | 22-Sep-2022

Adjusted Opening Hours Friday September 23rd, 2022

Dear client, Please be advised that amid ongoing concerns about the bad weather conditions, Vidanova Bank has taken the following precautionary measure(s) to protect the safety and well-being of our employees and clients: • Tomorrow Friday September 23rd, 2022, the.
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Notice # 2022-029 | 22-Sep-2022

Adjusted Opening Hours Thursday September 22nd, 2022

Dear client, Please be advised that amid ongoing concerns about the bad weather conditions, Vidanova Bank has taken the following precautionary measure(s) to protect the safety and well-being of our employees and clients: • Today Thursday September 22nd, 2022, the.
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Notice # 2022-028 | 10-Aug-2022

POS Terminal Connectivity Issue

Dear client, Due to a power outage we experienced yesterday morning August 9th, 2022, the connection between the POS terminals and our host got interrupted and took longer then expected to resolve. By now, the connection has been reestablished and.
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Notice # 2022-026 | 29-Jun-2022

Adjusted Opening Hours Wednesday June 29th, 2022 – Update

Update Dear client, Please be advised that amid ongoing concerns about the tropical storm warning emitted by the local government, Vidanova Bank has taken the following precautionary measure(s) to protect the safety and well-being of our employees and clients: Tomorrow.
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Notice # 2022-025 | 28-Jun-2022

Adjusted Opening Hours Wednesday June 29th, 2022

Dear client, Please be advised that amid ongoing concerns about the tropical storm warning emitted by the local government, Vidanova Bank has taken the following precautionary measure(s) to protect the safety and well-being of our employees and clients: Tomorrow Wednesday.
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Notice # 2022-024 | 14-Jul-2022

Your New Vidanova Bank Visa Credit Card

Dear client, Please be advised that your new Visa Credit Card is ready for pickup at our premises during business hours from Monday to Friday from 08:00 non-stop till 16:00. Your current CITCO Visa Credit Card which you have in.
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Notice # 2022-022 | 19-May-2022

Instant Payment System Maintenance Sunday May 22nd, 2022

Dear client, As part of our ongoing commitment providing first-class service to all our customers, please be advised that we have scheduled a system maintenance on the following date(s): Starting Sunday May 22nd, 2022 at 23:00 AST (GMT -04:00) ending.
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Notice # 2022-021 | 17-May-2022

System Maintenance Friday May 20th, 2022

Dear client, As part of our ongoing commitment providing first-class service to all our customers, please be advised that we have scheduled a system maintenance on the following date(s): Starting Friday May 20th, 2022 at 06:00 AST (GMT -04:00) ending.
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Notice # 2022-020 | 05-May-2022

Instant Payment System Maintenance Monday May 9th, 2022

Dear client, Please be advised that there will be a mandatory system maintenance on the Instant Payment platform on the following date(s): Starting Monday May 9th, 2022 at 22:00 AST (GMT -04:00) ending Tuesday May 10th, 2022 at 01:00 AST.
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Notice # 2022-019 | 29-Apr-2022

System Error dd. April 19th, 2022

Dear valued customer, Please be advised that your account will be debited for a return payment that has been credited to your account on 19th April 2022 due to a system error. Please accept our apologies for any inconvenience caused..
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Notice # 2022-018 | 27-Apr-2022

System Maintenance Thursday April 28th, 2022

Dear client, As part of our ongoing commitment providing first-class service to all our customers, please be advised that we have scheduled a system maintenance on the following date(s): Starting Thursday April 28th, 2022 at 20:00 AST (GMT -04:00) ending.
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Notice # 2022-017 | 01-Apr-2022

Instant Payment System Maintenance Monday April 4th, 2022

Dear client, Please be advised that there will be a mandatory system maintenance on the Instant Payment platform on the following date(s): • Starting Monday April 4th, 2022 at 22:00 AST (GMT -04:00) ending Tuesday April 5th, 2022 at 01:00.
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Notice # 2022-016 | 15-Mar-2022

Your New Vidanova Bank Visa Credit Card

Dear client, Please be advised that your new Visa Credit Card is ready for pickup at our premises during business hours from Monday to Friday from 08:00 non-stop till 16:00. Your current CITCO Visa Credit Card which you have in.
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Notice # 2022-014 | 22-Feb-2022

System Maintenance/POS Upgrade Wednesday February 23rd, 2022

Dear merchant, As a follow-up ref. our notice # 2022-010 dated January 24th, 2022, starting tomorrow February 23rd, 2022 your POS Terminal application will be upgraded so you can start accepting Visa- & Mastercard credit card transactions. Your POS terminal.
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Notice # 2022-013 | 10-Feb-2022

ATM Yumuri Out-of-Service

Please be informed that our ATM at Yumuri (Rooseveltweg) is out-of-service until further notice. For any additional question and/or inquiry, please contact us at [email protected] or at +5999-732-2900 / 1-800-358-8902 (during office hours). Regards, Management Vidanova Bank N.V. Follow us: Facebook | Instagram | LinkedIn.
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Notice # 2022-012 | 07-Feb-2022

Adjusted Opening Hours Friday February 11th, 2022

In connection with an internal personnel training this Friday February 11th, 2022, Vidanova Bank will close at 2:00 pm for public. We continue to develop in order to provide you better service every day. We thank you for your understanding. For any.
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Notice # 2022-011 | 01-Feb-2022

COVID-19 Corona Virus Update

As Government is gradually de-escalating the Covid-19 measures, we all welcome the gradual return of our freedoms. At Vidanova Bank, this means that our business hours will go back to normal on business days from 8:00 am to 4:00 pm starting February 2nd, 2022, therefore no.
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