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Notice # 2024-002 | 15-Jan-2024
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| Dear Valued Customer,
As part of our commitment to ensure a high level of security for your transactions, we are pleased to inform you about an upcoming enhancement for online payment with our cards. Soon, we will be implementing 3D Secure for both VISA and MasterCard transactions. 3D Secure, also known as 3DS, adds an extra layer of security by requiring an additional authentication step during online purchases. |
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| How it will work: When you make an online transaction, you will receive a One-Time Password (OTP) via your email address registered at Vidanova Bank NV. This OTP serves as a unique code for that specific transaction, this adds an extra layer of protection against unauthorized use of your card. To ensure a smooth transaction processing and to be able to receive the OTP, please verify that your contact details, especially your email address(es), We will be providing more details on the rollout, and inform you soon on the rollout date. |
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| For any additional question and/or inquiry, please contact us at [email protected] or at +5999-732-2900 (also WhatsApp) / 1-800-358-8902 (during office hours).
Regards, Management Vidanova Bank N.V. Follow us: |
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| Read our Privacy Statement here. |
