As part of our ongoing commitment providing first-class service to all our customers, please be advised that we have scheduled a system maintenance on the following date(s):
Starting Friday April 14th, 2023 at 21:00 AST (GMT -04:00) ending Friday April 14th, 2023 at 22:00 AST (GMT -04:00);
Accessibility to the following units during the downtime will not be possible:
ATM Terminals;
POS Terminals;
MC Debit Cards;
For any additional question and/or inquiry, please contact us at [email protected] or at +5999-732-2900 / 1-800-358-8902 (during office hours).
Please remember to activate your card before traveling! Your safety is of the highest importance to us. This is why your Vidanova Mastercard Debit Card is disabled for ATM- and POS transactions abroad. If you have travel plans, please make.
Dear client, We would like to inform you that in the 3rd week of May-2023, there will be a change to the daily settlement transaction postings that appears on your settlement account statement. For every debit card transaction (except from.
Dear client, Our system is back to normal and now you can upload/download file(s) as usual. Again, we apologize for any inconvenience this may have caused. For any additional question and/or inquiry, please contact us at customersup[email protected] or at +5999-732-2900 / 1-800-358-8902.
Dear client, As of this morning, we are experiencing technical issues with our internet banking. The affected features/options are: Download Cyber Receipt; Download Multiple Statements; Transactions File Upload (Commercial use); Upload Beneficiary Picture(s); Upload Profile Picture; We are working hard.
Wire/International Transfer Requires Invoice Dear clients, With reference to notice # 2013-013, we would like to remind you that for wire/international transfers, a detailed reference is required (not just an invoice/reference number, but also what you are paying; example “INVOICE 12345.
How to make a Wire/International Transfer Dear clients, In order to expedite payment instructions and to comply with FATF rules and straight through processing of payments, we kindly request you to observe the following parties in your instructions to our.
Update 4 FaceID or Fingerprint...? New Internet- & Mobile Banking Dear clients, With reference to notice # 2023-010, we are happy to inform you Biometrics Login* (FaceID & Fingerprint) is now available. If you are an Android user, login with.
Our biggest wish? A Felis Karnaval! Please note that on February 17th and February 21st we will CLOSE for business at 2 PM. #VidanovaBank #MoreThanJustABank #UnDeseo #EenWens #OneWish
Update 3 Yes, we are done...! Hard work pays off New Internet- & Mobile Banking Dear clients, After 20 hours implementation, we are finally done and much earlier than announced. We are pleased to inform you that our new Internet-.
Dear clients, Our systems are back up and running while Internet- & Mobile Banking remains down till Sunday February 12th, 2023 @ 08:00 as per our notice # 2023-006. We apologies for the inconvenience this may have caused. Restored systems:.
Dear clients, With reference to notice # 2023-006, all of our systems are currently down and unavailable until further notice. Affected systems: • ATM Terminals; • POS Terminals; • Mastercard Debit Cards; More details will follow during the upcoming days;.
Update 2 It's happening this weekend... New Internet- & Mobile Banking More details will follow during the upcoming days; we kindly request you to follow our social media for further developments. For any additional question and/or inquiry, please contact.
Update 1 We need more time 🕓 Dear clients, Details matter, it's worth waiting to get it right. With reference to notice # 2023-003, we hereby would like to inform you that we need more time to prepare for the.
Reminder...! Dear clients, As per notice # 2021-033, the old SFT Maestro card will be deactivated on: January 31st, 2023 After January 31st, 2023, you can only use your Vidanova Bank Mastercard Debit card. Please note the following: If you.
Dear clients, We hereby would like to inform you that early next month we will be launching our new internet- & mobile banking for a new e-Banking experience. After several hard-working months with extensive testing of our new internet- &.
Dear clients, As per notice # 2021-033, the old SFT Maestro card will be deactivated on: January 31st, 2023 After January 31st, 2023, you can only use your Vidanova Bank Mastercard Debit card. Please note the following: If you already.
Please note that on December 30th we will be closed for business at 12.00 hrs. In case you have any questions, please contact us for further clarification at: [email protected]
A great World Cup? You wish… Four weeks of wonder and suspense? Of excitement and heroism? Of skills, sportsmanship & fair play? Wish granted! (We hope.) Have a great World Cup everybody! #VidanovaBank #MoreThanJustABank #UnDeseo #EenWens #OneWish
Dear client, Earlier today, to be exact @ 11:27, you received an email- and/or a push notification and/or a Secure Message with subject "Balance above/below alert" erroneously from our test system, please disregard this notification. The balance provided is not.
Dear client, For security purposes, our Mastercard Debit cards are temporary unavailable for eCommerce (online) payments until further notice; the card is still active for POS & ATM transactions. In the meantime your Visa credit card remains available for use.
Vidanova Bank supports BRANCH Coral Foundation Vidanova has partnered with BRANCH Coral Foundation to strive for a sustainable future of Curacao both above and below water. Vidanova has decided to support this non-profit foundation on a yearly basis to help.
Dear client, With reference to our Notice # 2022-031 dated October 3rd, 2022, we would like to inform you that the shipment with our new Mastercard Debit cards finally arrived and cards are back in stock. All pending requests will.
A mortgage plan made just for you? You wish… Buying a new home is an exciting adventure. It gets even better when you can live there knowing that you took care of the financial side of the matter the best.
A personalized business loan? You wish… To be agile and robust, your business needs funds to be available when necessary. That’s why, when it comes to business loans, we at Vidanova Bank focus more on the business and less on.
Dear client, As part of our ongoing commitment providing first-class service to all our customers, please be advised that we have scheduled a system maintenance on the following date(s): Starting Friday October 14th, 2022 at 21:00 AST (GMT -04:00) ending.
Manage your bank affairs from your couch? You wish… Don’t get us wrong: we like seeing you visiting our offices. We also know the feeling is not always entirely mutual. We understand. A day has only so many hours and.
Dear client, As you may have noticed through the media, Vidanova Bank was also affected by the global shortage of chips and have been waiting for the past 9 months. Meanwhile our new Mastercard Debit Cards are in production and.
Dear client, Please be advised that amid ongoing concerns about the bad weather conditions, Vidanova Bank has taken the following precautionary measure(s) to protect the safety and well-being of our employees and clients: • Tomorrow Friday September 23rd, 2022, the.
Dear client, Please be advised that amid ongoing concerns about the bad weather conditions, Vidanova Bank has taken the following precautionary measure(s) to protect the safety and well-being of our employees and clients: • Today Thursday September 22nd, 2022, the.
Dear client, Due to a power outage we experienced yesterday morning August 9th, 2022, the connection between the POS terminals and our host got interrupted and took longer then expected to resolve. By now, the connection has been reestablished and.
Dear client, As a follow-up on our notice # 2022-023 dated June 10th, 2022, we would like to inform you that our Mastercard Debit cards are now available for international payments (ATM & POS) however as per immediate, the default.
Update Dear client, Please be advised that amid ongoing concerns about the tropical storm warning emitted by the local government, Vidanova Bank has taken the following precautionary measure(s) to protect the safety and well-being of our employees and clients: Tomorrow.
Dear client, Please be advised that amid ongoing concerns about the tropical storm warning emitted by the local government, Vidanova Bank has taken the following precautionary measure(s) to protect the safety and well-being of our employees and clients: Tomorrow Wednesday.
Dear client, Please be advised that your new Visa Credit Card is ready for pickup at our premises during business hours from Monday to Friday from 08:00 non-stop till 16:00. Your current CITCO Visa Credit Card which you have in.
Dear client, Due to a technical issue, our Mastercard Debit cards are temporary unavailable for international payments (ATM, POS & eCommerce) until further notice; Visa Credit cards can be used, without problems in the meantime. For any additional question and/or.
Dear client, As part of our ongoing commitment providing first-class service to all our customers, please be advised that we have scheduled a system maintenance on the following date(s): Starting Sunday May 22nd, 2022 at 23:00 AST (GMT -04:00) ending.
Dear client, As part of our ongoing commitment providing first-class service to all our customers, please be advised that we have scheduled a system maintenance on the following date(s): Starting Friday May 20th, 2022 at 06:00 AST (GMT -04:00) ending.
Dear client, Please be advised that there will be a mandatory system maintenance on the Instant Payment platform on the following date(s): Starting Monday May 9th, 2022 at 22:00 AST (GMT -04:00) ending Tuesday May 10th, 2022 at 01:00 AST.
Dear valued customer, Please be advised that your account will be debited for a return payment that has been credited to your account on 19th April 2022 due to a system error. Please accept our apologies for any inconvenience caused..
Dear client, As part of our ongoing commitment providing first-class service to all our customers, please be advised that we have scheduled a system maintenance on the following date(s): Starting Thursday April 28th, 2022 at 20:00 AST (GMT -04:00) ending.
Dear client, Please be advised that there will be a mandatory system maintenance on the Instant Payment platform on the following date(s): • Starting Monday April 4th, 2022 at 22:00 AST (GMT -04:00) ending Tuesday April 5th, 2022 at 01:00.
Dear client, Please be advised that your new Visa Credit Card is ready for pickup at our premises during business hours from Monday to Friday from 08:00 non-stop till 16:00. Your current CITCO Visa Credit Card which you have in.
Dear client, As per March 14th, 2022, BSI Group LLC will no longer be on our list of correspondent banks. Our new correspondent bank for USD is Stern International Bank. Below you will find the new banking details for transfer.
Dear merchant, As a follow-up ref. our notice # 2022-010 dated January 24th, 2022, starting tomorrow February 23rd, 2022 your POS Terminal application will be upgraded so you can start accepting Visa- & Mastercard credit card transactions. Your POS terminal.
Please be informed that our ATM at Yumuri (Rooseveltweg) is out-of-service until further notice. For any additional question and/or inquiry, please contact us at [email protected] or at +5999-732-2900 / 1-800-358-8902 (during office hours). Regards, Management Vidanova Bank N.V. Follow us: Facebook | Instagram | LinkedIn.
In connection with an internal personnel training this Friday February 11th, 2022, Vidanova Bank will close at 2:00 pm for public. We continue to develop in order to provide you better service every day. We thank you for your understanding. For any.
As Government is gradually de-escalating the Covid-19 measures, we all welcome the gradual return of our freedoms. At Vidanova Bank, this means that our business hours will go back to normal on business days from 8:00 am to 4:00 pm starting February 2nd, 2022, therefore no.
