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Notice # 2023-023 | 20-Sep-2023

 

Dear Valued Customers,

We are excited to announce that we will be undergoing a significant remodeling at our branch to provide you with an even better banking experience.
To ensure the safety of our customers and staff during this process, we will need to temporarily close our branch for walk-in services on the following dates:

  • Monday, October 9
  • Wednesday, October 11

During this time, we will be able to assist customers with urgent cash transactions only by appointment. We highly recommend scheduling appointments in advance to minimize any inconvenience.

Below please find how you can make the most of our services during these two days:

  1. E-Banking: We encourage you to take advantage of our e-banking services, available 24/7. You can check your balance, transfer funds, pay bills and more through our secure online and mobile platforms.
  2. Email: If you have any questions or requests, please feel free to reach out to us via email at @ [email protected]. Our team will be happy to assist you remotely.
  3. Phone: we will be available during the regular business hours to address your questions and assist with any banking-related matters.
  4. Cash Deposit: please make use of our night deposit service or for small amounts at our ATM.

We understand the importance of your banking needs and apologize for any inconvenience this temporary closure may cause. Your patience and understanding as we work to enhance our facilities for your benefit is highly appreciated.

Thank you for choosing Vidanova Bank N.V. as your trusted financial partner.
For any additional question and/or inquiry, please contact us at [email protected] or at +5999-732-2900 (also WhatsApp) / 1-800-358-8902 (during office hours).

Regards,

Management Vidanova Bank N.V.

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