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Notice # 2026-021 | 26-Sep-2026
Notice # 2026-021

OTP Email Issue Resolved

Dear Valued Customer,

We are pleased to inform you that the technical issue affecting the delivery of One-Time Passwords (OTP) via email for Vidanova Internet Banking and Vidanova Mobile Banking has been resolved.

OTP email delivery has been fully restored and is operating normally.

We sincerely apologize for any inconvenience this may have caused and thank you for your patience and understanding.

Thank you for banking with Vidanova Bank.

We look forward to continuing to provide you with a secure and innovative banking experience.

For any additional questions and/or inquiries, please contact us at [email protected] or at +5999-732-2900 (also WhatsApp) / 1-800-358-8902 (during office hours).

Regards,

Management Vidanova Bank N.V.

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