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Notice # 2023-022 | 06-Sep-2023


Dear client,

At Vidanova Bank we continuously strive to improve our services to better serve your needs. In line with this, we are initiating a comprehensive update of our files and records.

To ensure that your account remains in good standing and to avoid any disruptions, we kindly request your cooperation in providing us with any requested documents and updates within two weeks of receiving our request.
It is very important to keep our records accurate and up to date to serve you efficiently and effectively. It also helps us comply with regulatory requirements.

We kindly request you to please take a moment to review any correspondence you receive from us regarding documents or information required.
If we do not receive the requested documents or information within the stipulated timeframe, your account may be temporary suspended or access limited until the requested documents/information are provided.
We strongly encourage you to act promptly to avoid any inconvenience.

We also would like to remind you to keep your contact information up to date with us to avoid missing important notifications.

We appreciate your continued trust and want to thank you for your attention to this important matter.

For any additional question and/or inquiry, please contact us at [email protected] or at +5999-732-2900 (also WhatsApp) / 1-800-358-8902 (during office hours).


Management Vidanova Bank N.V.

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