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Notice # 2024-019 | 08-Aug-2024
Notice # 2024-019

System Maintenance Friday August 16th, 2024

Dear Valued Customer,

As part of our ongoing commitment providing first-class service to all our customers, please be advised that we have scheduled a system maintenance on the following date(s):

  • Starting Friday August 16th, 2024 at 21:00 AST (GMT -04:00) ending Friday August 16th, 2024 at 22:00 AST (GMT -04:00);

Accessibility to the following units during the downtime will not be possible:

  • Vidanova e-Banking
  • Vidanova Mobile Banking
After this update, there will be a change in our Standing Order/Recurring Payment fees. All Standing Orders/Recurring Payments created via e-Banking will be charged a reduced fee of ANG 1.06 per transaction for local transfers and transfers to other Vidanova bank accounts. Please refer to our updated fee schedule for more information by clicking here.
For any additional question and/or inquiry, please contact us at [email protected] or at +5999-732-2900 (also WhatsApp) / 1-800-358-8902 (during office hours).

Regards,

Management Vidanova Bank N.V.

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