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Notice # 2026-023 | 10-Oct-2026
Notice # 2026-023

Instant Payment Disaster Recovery Exercise – Monday, October 12, 2026

Dear Valued Customer,

Please be advised that a mandatory annual disaster recovery exercise for the Instant Payment platform, coordinated by the Centrale Bank van Curaçao en Sint Maarten (CBCS) and involving all participating local banks, will take place as follows:

  • Beginning Monday, October 12, 2026 at 20:00 AST (GMT -04:00)
  • Ending Monday, October 12, 2026 at 22:00 AST (GMT -04:00)

During this period, the following services will be unavailable:

  • Vidanova e-Banking
  • Vidanova Mobile Banking
  • Incoming Instant Payments from other local banks

We encourage you to complete any necessary banking transactions before the scheduled interruption. Services are expected to resume upon completion of the exercise.

We apologize for any inconvenience this may cause and thank you for your understanding.

We look forward to continuing to provide you with a secure and innovative banking experience.

For any additional questions and/or inquiries, please contact us at [email protected] or at +5999-732-2900 (also WhatsApp) / 1-800-358-8902 (during office hours).

Regards,

Management Vidanova Bank N.V.

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