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Notice # 2023-012 | 17-Feb-2023

Update 4

FaceID or Fingerprint…?

New Internet- & Mobile Banking

Dear clients,

With reference to notice # 2023-010, we are happy to inform you Biometrics Login* (FaceID & Fingerprint) is now available.

If you are an Android user, login with your credentials, go to [My Profile] – [Manage Devices] to edit your existing device or go to [Register This Device] to complete the registration process.

If you are an Apple iOS user, when you first login, you will receive the option to [Set up my Security] or [Skip for Now]. Click on [Set up my Security] and complete the registration process.
If you decide to skip and you wish to register your device later, go to [My Profile] – [Manage Devices] to edit your existing device or go to [Register This Device] to complete the registration process.

*Your device should support Biometrics

 You don’t have our Vidanova Mobile Banking app yet, click on your app store and download our app:

For any additional question and/or inquiry, please contact us at [email protected] or at +5999-732-2900 / 1-800-358-8902 (during office hours).

Regards,

Management Vidanova Bank N.V.

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