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Notice # 2026-006 | 03-Feb-2026
Notice #2026-006

Update: Full Restoration of Vidanova e-Banking

Dear Valued Customer,

We would like to provide a final update regarding the previously communicated technical issue affecting Vidanova e-Banking services.

We are pleased to inform you that the issue has now been fully resolved. Access to Vidanova e-Banking via the web platform, iOS mobile application, and Android mobile application has been successfully restored. All platforms are now fully operational and accessible.

We sincerely apologize for any inconvenience caused and thank you for your patience and understanding during this time.

Should you require any assistance or have additional questions, please contact us through our usual support channels or visit our branch.

We look forward to continuing to provide you with a secure and innovative banking experience.

For any additional question and/or inquiry, please contact us at [email protected] or at +5999-732-2900 (also WhatsApp) / 1-800-358-8902 (during office hours).

Regards,

Management Vidanova Bank N.V.

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