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Notice # 2025-010 | 25-Mar-2025
Notice # 2025-010

Transition to the Caribbean Guilder (XCG)

Dear Valued Customer,

In preparation for the introduction of the Caribbean Guilder (XCG) as the new currency for Curaçao and Sint Maarten, we wish to inform you of the upcoming transition schedule, system downtime, and important changes that will take effect.

XCG Implementation: Preparation, Downtime & Testing
To ensure a smooth transition, system updates will be carried out during the following maintenance window:

  • Start: Monday, March 31, 2025, at 20:00 AST (GMT -04:00)
  • End: Tuesday, April 1, 2025, at 08:00 AST (GMT -04:00)

During this period, the following services will be temporarily unavailable:

  • Vidanova e-Banking
  • Vidanova Mobile Banking
  • ATM Terminals
  • POS Terminals
  • Mastercard Debit Cards
Additionally, please note that on Monday, March 31, 2025, our branch will close to the public at 12:00 noon to facilitate internal preparations for the currency transition. We kindly ask you to plan your in-branch visits accordingly and any urgent banking activities prior to this scheduled maintenance.
Post-Implementation Changes – Effective April 1, 2025
Following the successful implementation of the XCG currency:

  • All ANG account balances will automatically convert to XCG in our systems;
  • Your online banking and mobile app interfaces will reflect balances in XCG;
  • All standing orders will be converted from ANG to XCG;
No action is required on your part for this automatic conversion.

Our branch will reopen on Tuesday, April 1, 2025, at 08:00 AST, and we will begin offering the new XCG coins and banknotes to the public.

The ATM located at our Bank building will begin dispensing XCG as of April 1, 2025. Our other ATM locations will follow during the course of the day as updates are completed.

Currency Exchange Guidelines
As of April 1, 2025:

  • ANG cash will no longer be accepted for direct exchange.
  • To exchange ANG (or any other currency), clients must first deposit the cash into their account, after which they may withdraw in XCG, USD, or EUR, based on their needs.
  • The same procedure applies for converting XCG to other currencies or vice versa—via deposit and withdrawal only.
  • These services are available to clients only. Non-clients will not be able to perform any cash currency exchanges.
  • No deposit fees will be charged on ANG cash deposits made between April 1, 2025, and June 30, 2025.
  • Standard fees will apply for XCG cash deposits as of April 1, 2025, in accordance with our current fee schedule.
  • No ANG will be disbursed by the Bank after April 1, 2025.
We thank you for your understanding and cooperation during this important milestone in our monetary history. For any additional question and/or inquiry, please contact us at [email protected] or at +5999-732-2900 (also WhatsApp) / 1-800-358-8902 (during office hours).

Regards,

Management Vidanova Bank N.V.

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