Skip To Keyboard Navigation Skip To Main Content
Notice # 2024-031 | 11-Nov-2024
Dear Valued Customer,

Please take note of the following changes applicable for the Vidanova Bank debit card. Effective November 13, 2024, we will be implementing the following changes:

1. Cash Withdrawal Fees:

  • Cash withdrawals at other Local & Int’l ATMs will now incur a fee of ANG 4.77.
  • Cash withdrawals at Vidanova Bank ATMs will continue to be charged a fee of ANG 1.06.

2. Purchases and Account Holds:

  • In line with the current process for international purchases, local purchases will now also have a HOLD* placed on your account until the settlement and clearing process is completed. Once the purchase posts to your account, the hold will be released. For more detailed explanation, please click here.

*HOLD refers to the temporary reservation of funds in your account to cover the amount of a purchase until the transaction is fully processed and cleared.

Click on the image above to view

Thank you for your continued trust and support.

For any additional question and/or inquiry, please contact us at [email protected] or at +5999-732-2900 (also WhatsApp) / 1-800-358-8902 (during office hours).

Regards,

Management Vidanova Bank N.V.

Follow us:

Facebook | Instagram | LinkedIn | YouTube | WhatsApp

Read our Privacy Statement here.

More news

Customer Support
Customer Support
Our Support Team will be happy to assist
Contact Us
For any inquiries, feel free to contact us


WhatsApp