Communiques
Transition to the Caribbean Guilder (XCG)
Notice # 2025-010 Transition to the Caribbean Guilder (XCG) Dear Valued Customer, In preparation for the introduction of the Caribbean Guilder (XCG) as the new currency for Curaçao and Sint Maarten, we wish to inform you of the… read more
Attention! Adapted opening hours
Notice # 2025-009 Read our Privacy Statement here.
Mastercard Debit Card POS Transactions Fully Restored
Notice # 2025-008 Mastercard Debit Card POS Transactions Fully Restored Dear Valued Customer, We are pleased to inform you that the issue affecting POS (Point-of-Sale) transactions for our Mastercard Debit Cards when used outside of Curaçao has been… read more
POS International Transactions on Mastercard Debit Cards
Notice # 2025-007 POS International Transactions on Mastercard Debit Cards Dear Valued Customer, We are currently experiencing an issue affecting POS (Point-of-Sale) transactions with our Mastercard Debit Cards when used outside of Curaçao. This issue does not affect… read more
Reminder: Mastercard Debit Card Functionality Updates
Notice # 2025-006 Reminder: Mastercard Debit Card Functionality Updates Dear Valued Customer, Please take note of the following changes applicable for the Vidanova Bank debit card. Effective March 10, 2025, we will be implementing the following changes: 1…. read more
Attention! Adapted opening hours
Notice # 2025-005 Read our Privacy Statement here.
Temporary ATM Out-of-Service Notice
Notice # 2025-004 Temporary ATM Out-of-Service Notice Dear Valued Customer, Please be advised that our ATM at the Schottegatweg Oost branch will be out of service starting Wednesday, February 12, 2025, until further notice. You may use our… read more
Service Restored: OTP Delivery via Email for Credit Card Transactions
Notice # 2025-003 Service Restored: OTP Delivery via Email for Credit Card Transactions Dear Valued Customer, We are pleased to inform you that the issue affecting the delivery of One-Time Passcode (OTP) via email for credit card transactions… read more
Temporary Issue: OTP Delivery via Email for Credit Card Transactions
Notice # 2025-002 Temporary Issue: OTP Delivery via Email for Credit Card Transactions Dear Valued Customer, We would like to inform you that we are currently experiencing an issue with the delivery of One-Time Passcode (OTP) via email… read more
Vidanova Group launches innovative accessibility features across its websites
Notice # 2025-001 Vidanova Group launches innovative accessibility features across its websites Dear Valued Customer, The Vidanova Group is proud to announce the integration of advanced accessibility tools on all its websites, reaffirming its commitment to inclusivity and… read more
