Communiques
System Maintenance Friday April 12th, 2024
Dear Valued Customer, As part of our ongoing commitment providing first-class service to all our customers, please be advised that we have scheduled a system maintenance on the following date(s): Starting Friday April 12th, 2024 at 23:00 AST (GMT -04:00)… read more
Reminder: Wire/International Transfer Requires Invoice
Dear Valued Customer, With reference to notice # 2023-013, we would like to remind you that for wire/international transfers, a detailed reference is required (not just an invoice/reference number, but also what you are paying; example “INVOICE 12345… read more
New hours. Same dedicated service
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Adjusted Opening Hours
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Upcoming Security Enhancement for Online Transactions
Dear Valued Customer, As part of our commitment to ensure a high level of security for your transactions, we are pleased to inform you about an upcoming enhancement for online payment with our cards. Soon, we will be implementing… read more
System Maintenance Friday January 12th, 2024
Dear Valued Customer, As part of our ongoing commitment providing first-class service to all our customers, please be advised that we have scheduled a system maintenance on the following date(s): Starting Friday January 12th, 2024 at 18:00 AST (GMT -04:00)… read more
Closed for time travel: see you next year!
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Vidanova Group Year-End Message 2023: Happy Holidays and a Prosperous New Year
Here at Vidanova, every day is an opportunity for a new beginning. During the holidays, we express our gratitude to the communities of Curaçao, Bonaire, Sint Maarten, Saba, and Statia. Thank you for your trust and loyalty throughout… read more
System Maintenance Thursday December 14th, 2023
Dear Valued Customer, As part of our ongoing commitment providing first-class service to all our customers, please be advised that we have scheduled a system maintenance on the following date(s): Starting Thursday December 14th, 2023 at 23:00 AST… read more
New fees as of January 5th, 2024
Dear Valued Customers, We want to inform you about an upcoming change, specifically in relation to our bank fees. Effective January 5th, 2024, we will be implementing some revisions to our bank fees. These changes have been… read more