Communiques
New POS Settlement System
Dear client, We would like to inform you that in the 3rd week of May-2023, there will be a change to the daily settlement transaction postings that appears on your settlement account statement. For every debit card transaction… read more
Technical Issues Vidanova e-Banking ~ RESOLVED
Dear client, Our system is back to normal and now you can upload/download file(s) as usual. Again, we apologize for any inconvenience this may have caused. For any additional question and/or inquiry, please contact us at [email protected] or at +5999-732-2900… read more
Technical Issues Vidanova e-Banking
Dear client, As of this morning, we are experiencing technical issues with our internet banking. The affected features/options are: Download Cyber Receipt; Download Multiple Statements; Transactions File Upload (Commercial use); Upload Beneficiary Picture(s); Upload Profile Picture; We are… read more
System Maintenance Friday April 14th, 2023
Dear client, As part of our ongoing commitment providing first-class service to all our customers, please be advised that we have scheduled a system maintenance on the following date(s): Starting Friday April 14th, 2023 at 21:00 AST (GMT… read more
Wire/International Transfer Requires Invoice
Wire/International Transfer Requires Invoice Dear clients, With reference to notice # 2013-013, we would like to remind you that for wire/international transfers, a detailed reference is required (not just an invoice/reference number, but also what you are paying; example… read more
How to make a Wire/International Transfer
How to make a Wire/International Transfer Dear clients, In order to expedite payment instructions and to comply with FATF rules and straight through processing of payments, we kindly request you to observe the following parties in your instructions… read more
Biometrics ON…! Try Our New Internet- & Mobile Banking [Update 4]
Update 4 FaceID or Fingerprint…? New Internet- & Mobile Banking Dear clients, With reference to notice # 2023-010, we are happy to inform you Biometrics Login* (FaceID & Fingerprint) is now available. If you are an Android user,… read more
Adjusted Opening Hours
Our biggest wish? A Felis Karnaval! Please note that on February 17th and February 21st we will CLOSE for business at 2 PM. #VidanovaBank #MoreThanJustABank #UnDeseo #EenWens #OneWish
We are LIVE…! Try our new Internet- & Mobile Banking [Update 3]
Update 3 Yes, we are done…! Hard work pays off New Internet- & Mobile Banking Dear clients, After 20 hours implementation, we are finally done and much earlier than announced. We are pleased to inform you that our… read more
System Back Up | e-Banking Remains Down
Dear clients, Our systems are back up and running while Internet- & Mobile Banking remains down till Sunday February 12th, 2023 @ 08:00 as per our notice # 2023-006. We apologies for the inconvenience this may have caused…. read more
