Communiques
System Maintenance Thursday April 28th, 2022
Dear client, As part of our ongoing commitment providing first-class service to all our customers, please be advised that we have scheduled a system maintenance on the following date(s): Starting Thursday April 28th, 2022 at 20:00 AST (GMT… read more
Instant Payment System Maintenance Monday April 4th, 2022
Dear client, Please be advised that there will be a mandatory system maintenance on the Instant Payment platform on the following date(s): • Starting Monday April 4th, 2022 at 22:00 AST (GMT -04:00) ending Tuesday April 5th, 2022… read more
Your New Vidanova Bank Visa Credit Card
Dear client, Please be advised that your new Visa Credit Card is ready for pickup at our premises during business hours from Monday to Friday from 08:00 non-stop till 16:00. Your current CITCO Visa Credit Card which you… read more
New Correspondent Bank Change for USD [Stern International Bank]
Dear client, As per March 14th, 2022, BSI Group LLC will no longer be on our list of correspondent banks. Our new correspondent bank for USD is Stern International Bank. Below you will find the new banking details… read more
System Maintenance/POS Upgrade Wednesday February 23rd, 2022
Dear merchant, As a follow-up ref. our notice # 2022-010 dated January 24th, 2022, starting tomorrow February 23rd, 2022 your POS Terminal application will be upgraded so you can start accepting Visa- & Mastercard credit card transactions. Your… read more
ATM Yumuri Out-of-Service
Please be informed that our ATM at Yumuri (Rooseveltweg) is out-of-service until further notice. For any additional question and/or inquiry, please contact us at [email protected] or at +5999-732-2900 / 1-800-358-8902 (during office hours). Regards, Management Vidanova Bank N.V. Follow… read more
Adjusted Opening Hours Friday February 11th, 2022
In connection with an internal personnel training this Friday February 11th, 2022, Vidanova Bank will close at 2:00 pm for public. We continue to develop in order to provide you better service every day. We thank you for your understanding…. read more
COVID-19 Corona Virus Update
As Government is gradually de-escalating the Covid-19 measures, we all welcome the gradual return of our freedoms. At Vidanova Bank, this means that our business hours will go back to normal on business days from 8:00 am to 4:00 pm starting February 2nd,… read more
