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Communiques

Wire/International Transfer Requires Invoice

Wire/International Transfer Requires Invoice Dear clients, With reference to notice # 2023-013, we would like to remind you that for wire/international transfers, a detailed reference is required (not just an invoice/reference number, but also what you are paying;… read more

How to make a Wire/International Transfer

How to make a Wire/International Transfer Dear clients, In order to expedite payment instructions and to comply with FATF rules and straight through processing of payments, we kindly request you to observe the following parties in your instructions… read more

Biometrics ON…! Try Our New Internet- & Mobile Banking [Update 4]

Update 4 FaceID or Fingerprint…? New Internet- & Mobile Banking Dear clients, With reference to notice # 2023-010, we are happy to inform you Biometrics Login* (FaceID & Fingerprint) is now available. If you are an Android user,… read more

Adjusted Opening Hours

Our biggest wish? A Felis Karnaval! Please note that on February 17th and February 21st we will CLOSE for business at 2 PM. #VidanovaBank #MoreThanJustABank #UnDeseo #EenWens #OneWish

We are LIVE…! Try our new Internet- & Mobile Banking [Update 3]

Update 3 Yes, we are done…! Hard work pays off New Internet- & Mobile Banking Dear clients, After 20 hours implementation, we are finally done and much earlier than announced. We are pleased to inform you that our… read more

System Back Up | e-Banking Remains Down

Dear clients, Our systems are back up and running while Internet- & Mobile Banking remains down till Sunday February 12th, 2023 @ 08:00 as per our notice # 2023-006. We apologies for the inconvenience this may have caused…. read more

Unscheduled System Down

Dear clients, With reference to notice # 2023-006, all of our systems are currently down and unavailable until further notice. Affected systems: • ATM Terminals; • POS Terminals; • Mastercard Debit Cards; More details will follow during the… read more

New Vidanova Internet- & Mobile Banking [Update 2]

Update 2 It’s happening this weekend… New Internet- & Mobile Banking   More details will follow during the upcoming days; we kindly request you to follow our social media for further developments. For any additional question and/or inquiry,… read more

New Vidanova Internet- & Mobile Banking [Update 1]

Update 1 We need more time 🕓 Dear clients, Details matter, it’s worth waiting to get it right. With reference to notice # 2023-003, we hereby would like to inform you that we need more time to prepare… read more

Deactivation old SFT Maestro Cards

Reminder…! Dear clients, As per notice # 2021-033, the old SFT Maestro card will be deactivated on: January 31st, 2023 After January 31st, 2023, you can only use your Vidanova Bank Mastercard Debit card. Please note the following:… read more

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