Communiques
New Vidanova Internet- & Mobile Banking [Update 1]
Update 1 We need more time 🕓 Dear clients, Details matter, it’s worth waiting to get it right. With reference to notice # 2023-003, we hereby would like to inform you that we need more time to prepare… read more
Deactivation old SFT Maestro Cards
Reminder…! Dear clients, As per notice # 2021-033, the old SFT Maestro card will be deactivated on: January 31st, 2023 After January 31st, 2023, you can only use your Vidanova Bank Mastercard Debit card. Please note the following:… read more
New Vidanova Internet- & Mobile Banking
Dear clients, We hereby would like to inform you that early next month we will be launching our new internet- & mobile banking for a new e-Banking experience. After several hard-working months with extensive testing of our new… read more
Deactivation old SFT Maestro Cards
Dear clients, As per notice # 2021-033, the old SFT Maestro card will be deactivated on: January 31st, 2023 After January 31st, 2023, you can only use your Vidanova Bank Mastercard Debit card. Please note the following: If… read more
Adjusted Opening Hours
Please note that on December 30th we will be closed for business at 12.00 hrs. In case you have any questions, please contact us for further clarification at: [email protected]
Email/Push/Secure Message Notification sent Erroneously
Dear client, Earlier today, to be exact @ 11:27, you received an email- and/or a push notification and/or a Secure Message with subject “Balance above/below alert” erroneously from our test system, please disregard this notification. The balance provided… read more
Mastercard Debit card temporary unavailable for eCommerce (online) Payments
Dear client, For security purposes, our Mastercard Debit cards are temporary unavailable for eCommerce (online) payments until further notice; the card is still active for POS & ATM transactions. In the meantime your Visa credit card remains available… read more
Vidanova Bank Mastercard Debit Card EMV-Chip In Stock
Dear client, With reference to our Notice # 2022-031 dated October 3rd, 2022, we would like to inform you that the shipment with our new Mastercard Debit cards finally arrived and cards are back in stock. All pending… read more
System Maintenance Friday October 14th, 2022
Dear client, As part of our ongoing commitment providing first-class service to all our customers, please be advised that we have scheduled a system maintenance on the following date(s): Starting Friday October 14th, 2022 at 21:00 AST (GMT… read more
Vidanova Bank Mastercard Debit Card EMV-Chip Shortage
Dear client, As you may have noticed through the media, Vidanova Bank was also affected by the global shortage of chips and have been waiting for the past 9 months. Meanwhile our new Mastercard Debit Cards are in… read more
