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News

Notice # 2023-017 | 18-Apr-2023

Technical Issues Vidanova e-Banking ~ RESOLVED

Dear client, Our system is back to normal and now you can upload/download file(s) as usual. Again, we apologize for any inconvenience this may have caused. For any additional question and/or inquiry, please contact us at [email protected] or at +5999-732-2900 / 1-800-358-8902.
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Notice # 2023-016 | 17-Apr-2023

Technical Issues Vidanova e-Banking

Dear client, As of this morning, we are experiencing technical issues with our internet banking. The affected features/options are: Download Cyber Receipt; Download Multiple Statements; Transactions File Upload (Commercial use); Upload Beneficiary Picture(s); Upload Profile Picture; We are working hard.
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Notice # 2023-015 | 13-Apr-2023

System Maintenance Friday April 14th, 2023

Dear client, As part of our ongoing commitment providing first-class service to all our customers, please be advised that we have scheduled a system maintenance on the following date(s): Starting Friday April 14th, 2023 at 21:00 AST (GMT -04:00) ending.
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Notice # 2023-014 | 06-Apr-2023

Wire/International Transfer Requires Invoice

Wire/International Transfer Requires Invoice Dear clients, With reference to notice # 2023-013, we would like to remind you that for wire/international transfers, a detailed reference is required (not just an invoice/reference number, but also what you are paying; example “INVOICE.
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Notice # 2023-013 | 03-Mar-2023

How to make a Wire/International Transfer

How to make a Wire/International Transfer Dear clients, In order to expedite payment instructions and to comply with FATF rules and straight through processing of payments, we kindly request you to observe the following parties in your instructions to our.
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Notice # 2023-012 | 17-Feb-2023

Biometrics ON…! Try Our New Internet- & Mobile Banking [Update 4]

Update 4 FaceID or Fingerprint...? New Internet- & Mobile Banking Dear clients, With reference to notice # 2023-010, we are happy to inform you Biometrics Login* (FaceID & Fingerprint) is now available. If you are an Android user, login with.
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