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News

Notice # 2024-017 | 01-Jun-2024

Mastercard Debit Card Functionality Updates [Update 2]

Dear Valued Customer, We are delighted to announce that the technical issues have been resolved and our system is back to normal, so international transactions with our Mastercard debit cards on the Point of Sale (POS) system are currently going.
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Notice # 2024-016 | 31-May-2024

Mastercard Debit Card Functionality Updates [Update 1]

Dear Valued Customer, We regret to inform you that due to technical issues, international transactions with our Mastercard debit cards on the Point of Sale (POS) system are currently not going through. Our technical team is actively working to resolve.
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Notice # 2024-015 | 29-May-2024

Mastercard Debit Card Functionality Updates

Dear Valued Customer, Please take note of the following changes applicable for the Vidanova Bank debit card. Effective May 31st, 2024, we will be implementing the following changes: 1. Cash Withdrawal Fees: Cash withdrawals at other Local & Int'l ATMs.
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Notice # 2024-014 | 20-May-2024

System Maintenance Monday May 20th, 2024

Dear Valued Customer, As part of our ongoing commitment providing first-class service to all our customers, please be advised that we have scheduled a system maintenance on the following date(s): Starting Monday May 20th, 2024 at 23:00 AST (GMT -04:00).
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Notice # 2024-013 | 16-May-2024

System Maintenance Thursday May 16th, 2024 [Update 2]

Dear Valued Customer, We are delighted to announce that our system upgrade has been successfully completed, and we are now back online to serve you better. We sincerely apologize for any inconvenience caused during the downtime and appreciate your patience.
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Notice # 2024-012 | 16-May-2024

System Maintenance Thursday May 16th, 2024 [Update 1]

Dear Valued Customer, We write to inform you that our ongoing system upgrade is progressing at a pace slower than initially estimated. Our dedicated team is diligently working to expedite the completion of this upgrade, ensuring that all systems function.
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