Posts By: [email protected]
Mastercard Debit card temporary unavailable for International Payments
Dear client, Due to a technical issue, our Mastercard Debit cards are temporary unavailable for international payments (ATM, POS & eCommerce) until further notice; Visa Credit cards can be used, without problems in the meantime. For any additional… read more
Instant Payment System Maintenance Sunday May 22nd, 2022
Dear client, As part of our ongoing commitment providing first-class service to all our customers, please be advised that we have scheduled a system maintenance on the following date(s): Starting Sunday May 22nd, 2022 at 23:00 AST (GMT… read more
System Maintenance Friday May 20th, 2022
Dear client, As part of our ongoing commitment providing first-class service to all our customers, please be advised that we have scheduled a system maintenance on the following date(s): Starting Friday May 20th, 2022 at 06:00 AST (GMT… read more
Instant Payment System Maintenance Monday May 9th, 2022
Dear client, Please be advised that there will be a mandatory system maintenance on the Instant Payment platform on the following date(s): Starting Monday May 9th, 2022 at 22:00 AST (GMT -04:00) ending Tuesday May 10th, 2022 at… read more
System Error dd. April 19th, 2022
Dear valued customer, Please be advised that your account will be debited for a return payment that has been credited to your account on 19th April 2022 due to a system error. Please accept our apologies for any… read more
System Maintenance Thursday April 28th, 2022
Dear client, As part of our ongoing commitment providing first-class service to all our customers, please be advised that we have scheduled a system maintenance on the following date(s): Starting Thursday April 28th, 2022 at 20:00 AST (GMT… read more
Instant Payment System Maintenance Monday April 4th, 2022
Dear client, Please be advised that there will be a mandatory system maintenance on the Instant Payment platform on the following date(s): • Starting Monday April 4th, 2022 at 22:00 AST (GMT -04:00) ending Tuesday April 5th, 2022… read more
Your New Vidanova Bank Visa Credit Card
Dear client, Please be advised that your new Visa Credit Card is ready for pickup at our premises during business hours from Monday to Friday from 08:00 non-stop till 16:00. Your current CITCO Visa Credit Card which you… read more
New Correspondent Bank Change for USD [Stern International Bank]
Dear client, As per March 14th, 2022, BSI Group LLC will no longer be on our list of correspondent banks. Our new correspondent bank for USD is Stern International Bank. Below you will find the new banking details… read more
System Maintenance/POS Upgrade Wednesday February 23rd, 2022
Dear merchant, As a follow-up ref. our notice # 2022-010 dated January 24th, 2022, starting tomorrow February 23rd, 2022 your POS Terminal application will be upgraded so you can start accepting Visa- & Mastercard credit card transactions. Your… read more