Manage your financial administration online with our safe and secure e-banking solution. Vidanova Bank makes your life so much easier, simply have access to your accounts on your phone, tablet or computer.
Online finances
Experience the comfort
With e-banking you know you are always up-to-date with your financial situation. Check your balance, make payments to others or to your own savings account. And you never have to wait for your bank statements in order to know where you stand. Be always in charge yourself, where or when you like. It saves a lot of time, effort and paper.
Vidanova e-Banking Support
Do you need e-Banking Support? Book an appointment now.
Benefits
Pay all your bills online
Make wire transfers
Check your account balances
View your transaction history
Pre-define regular transactions
Safe and secure
Rest assured, our Vidanova e-banking is protected with the most advanced technology. Firewalls and encryption make sure all your transactions are secured and confidential. Personal protection of your account is provided through a “dual factor authentication method” as well as a secure ID Card.
Some questions that may come up
What are the transaction limits?
Transaction limits are per transaction type per day:
| Transaction type | Maximum Amount per Day/Transaction* |
|---|---|
| Own Accounts Transfers | 1,000,000 |
| Intra-Bank Account Transfer | 1,000,000 |
| Domestic Payments | 1,000,000 |
| International Payments | 1,000,000 |
| Bill Payments | 1,000,000 |
* For a transaction in another currency, the ANG equivalent will be used;
How can I unlock my username to get access to Vidanova e-Banking?
- Call +5999-7322900 / +1-800-358-8902 during business hours;
- Complete this form http://www.vidanovabank.com/online-banking/contact;
- Email: [email protected];
- WhatsApp: +59997322900 (https://wa.me/+59997322900);
- Or simple scan our QR-code
I got a new mobile device, how can I setup my Entrust Software Token?
- Call +5999-7322900 / +1-800-358-8902 during business hours;
- Complete this form http://www.vidanovabank.com/online-banking/contact;
- Email: [email protected];
- WhatsApp: +59997322900 (https://wa.me/+59997322900);
- Or simple scan our QR-code
How can I pay my bills?
Under “TRANSFERS & PAYMENTS”, go to “BILL PAYMENT” and proceed by selecting your account and a “BILLER” to pay.
How can I download Statements?
Under “MY MONEY”, go to “ACCOUNT STATEMENT” and proceed by selecting your account and a period.
How can I view and/or download my transactions?
Under “MY PORTFOLIO”, click on your account and you will view your account details and transactions of the current month. You select a desired period which should not exceed 365 days at once. You can also export the transaction on display to a file.
How can I change my email address/password/username for Vidanova e-Banking?
Under “SELF-MANAGEMENT”, you can update/change your credentials.
How can I setup “Alerts” in Vidanova e-Banking?
Under “ALERTS”, you can manage your device(s), alerts delivery and alerts message; you can do this on both Vidanova e-Banking & Vidanova Mobile Banking.
You can select from 2 alert delivery method: Push Notifications and/or email (you can enable both).
Customer Support
Our Support Team will be happy to assist
